Consultation
Patients seeing the doctor for consultation are charged fees, which may change without notice. Consultation time is needed for thorough history taking, examination and generating a treatment plan. Skin biopsy and removal of skin lesion fees further apply and require separate appointment.
Procedure Fee
The procedure fees listed on the website are base guidelines and are subject to change without notice. The procedure fee will vary between each procedure/patient requirement and treatment modality used. The procedure fee will be provided to you prior to the procedure. By consenting to a procedure, you are also consenting to payment of that treatment. If you decide not to go ahead with the procedure on the day, without 24 hour notice, then cancellation fee is charged.
Payment
The doctor does not provide accounts and the fee of consultation/procedure is to paid on the day of presentation.
Children/Minors/Friends/Family
The doctor will not perform treatments on minors, without guardian/parental consent. An ID will be requested at the time of presentation to the reception. Please also do not bring any children/family/friends to the treatment on the day. Only the patient will be allowed in the room during treatment. The doctor has the right to cancel the appointment if this protocol is not followed and a fee will be charged.
Cancellation fee
A cancellation fee to appointments that are cancelled with less than 24 hours’ notification. This is non-negotiable.
Suitability of the treatment
Not all patients will be suitable for the treatment they request. All efforts will be made to achieve a desirable outcome, but there is no guarantee that all treatments are effective.
The doctor reserves the right to cancel and not proceed with treatment if it is in the doctor’s opinion that the patient is unsuited, or the doctor/patient relationship is not functional. If the patient/doctor relationship is ceased, the patient will be referred to a different treatment provider.
Photography
Photography is an important part of clinical documentation. Every patient will have photography during their initial consultation. The doctor will only use these images for training or posting online, and this will only be done when the patient signs a consent form.
Contraindications to Treatments
The patient will be informed in advance regarding any contraindications to treatment (eg. pregnancy etc., medications). It is patient’s responsibility to inform the doctor prior to treatment. This is for the patient’s safety and to reduce harm. If the patient presents with any contradictions to a booked procedure, then the treatment will be cancelled and fee will be charged to the patient.
Review Post Procedure
The patient will be advised regarding the date for a review post procedure. If there are any complications before the review date, the patient must present to the doctor and a consultation fee will be incurred for that review. In the case of a serious complication of wound haemostats or infection, the patient must contact the provided emergency contact number and the doctor will see the patient immediately for treatment and/or will advise on further immediate emergency care/referral.
Patient Running Late
If the patient is running late, it is the patient’s responsibility to inform the clinic/doctor. Their appointment will be accommodated as best as possible, however, if they are running more than 15 minutes late, then the appointment will be cancelled and the patient will be charged a cancellation fee.
Doctor Running Late
The doctor may run late for various reasons. The staff will inform you if the doctor is running late. You may be accommodated for your appointment or advised to rebook depending on circumstances. If you leave without first informing the staff then this may incur a fee.
Refund policy
There is no refund to consultation/procedure fee.
Website use
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Doctor may collect the following information when you use this website:
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- Street address
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Envieskin does not warrant that this website is free from malware or computer viruses.